Privacy & Cookie Policy Gaiana Books



Gaiana Books is committed to protecting your personal data. In this privacy statement, we want to provide clear and transparent information about the data we collect and how we deal with personal data. We are committed to ensuring your privacy and are therefore careful with personal data. Gaiana Books will in all cases comply with applicable laws and regulations, including the General Data Protection Regulation (AVG).

What personal data do we collect?

Gaiana Books collects all the information you provide when you leave our contact or registration form: your name, email address, phone number, and any additional profile information if relevant (postal code, municipality, organization, phone number, date of birth, choice of workshop, billing information, email preferences …).

We use this information to contact you on a personal level, or to process your workshop registration or order. We only send a newsletter if you indicate that you wish to receive it. If we collect your e-mail address for reasons other than in the context of a contract, it will not be used to send you unsolicited communications if you have not authorised it.

Our website may collect and store data (including personal data) locally on your device using mechanisms such as browser web storage, application data caches and cookies. This information allows us to recognise the user and thus make efficient use of the platform functions such as staying logged in, navigating through the information, using functionalities, etc.

More about cookies on our website

This website uses cookies. Cookies are small text files that can be used by websites to make user experiences more efficient.

We use cookies to:

– register orders

– improve site navigation

– analyse the use of the site

Provision to third parties

We do not pass on personal data to other parties, unless this is necessary for the fulfilment of the purposes for which they have been provided or is required by law.

We share some information about your use of our site with our partners for accounting, social media, advertising and analysis. These partners may combine this information with other information you have provided to them or that they have collected based on your use of their services.

For example, we use third parties for:

– Providing the internet environment (Google Analytics);

– Managing financial data, accounting package

Use of additional services:

The Google Analytics Privacy Policy can be found here.

Under no circumstances will your personal data be sold or passed on to other parties with whom we do not have a processing agreement. With these parties (processors) we make the necessary arrangements to guarantee the security of your personal data.

Storage period

Gaiana Books does not retain personal data longer than necessary for the purpose for which it is provided or required by law.

We use the following retention periods:

– Buyers of our books: 10 years

– People who contact us through email: 5 years

Security of the data

We have taken appropriate technical and organisational measures to protect your personal data from unlawful processing. For example, we have taken the following measures:

– All persons who can take knowledge of your data on behalf of Gaiana Books are bound to secrecy.

– We use a username and password policy on all our systems.

– We ensure the encryption of personal data if there is reason to do so.

– We make back-ups of personal data to be able to restore them in case of physical or technical incidents.

– We regularly test and evaluate our measures.

Your Consent

You agree to our cookies by continuing to use our website. Your consent applies to:

According to the law, we may store cookies on your device if they are strictly necessary for the use of the site. For all other types of cookies we need your permission.

This website uses different types of cookies. Some cookies are set by third-party services displayed on our pages.

Your rights concerning your data

You have the right to inspect, correct or delete any personal data that we have received from you. At the bottom of this privacy statement is how you can contact Gaiana Books. Gaiana Books will always answer your question as soon as possible, at the latest after 20 working days.

An unsubscribe link is added to all our newsletters. You can also object to the processing of your personal data (or part thereof) by us or one of our processors. Since it is impossible for Gaiana Books to be aware of every change or error in the personal data, it is up to the user to report inaccuracies and omissions and in the first place to make the necessary adjustments within his user registration.


If you have a complaint about the processing of your personal data, please contact us directly at info(at) You always have the right to complain to the Privacy Commission. This is the supervisory authority in the field of privacy protection. You can find the contact details at

Change privacy statement

Gaiana Books may change its privacy statement. Of these changes, we will make an announcement on this page. The last change took place on 25 August 2018 with which we incorporated all obligations of the AVG in our way of working and in this statement.

Older versions of our privacy statement will be stored in our archive. Please email us if you would like to access them.

How to delete cookies?

If you disable cookies, some functions will be disabled. This will affect the user experience and some of our services will not function properly. If you want to delete cookies, you can do so by going to your browser settings.

If you wish to opt out of any privacy policy and prevent data being stored, click here.

For more information on how Google uses information, click here.

If you have any questions about this privacy policy, please contact us.